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About

The Hertfordshire Hospital and Community Navigation Service (HCNS) provides a single integrated social prescribing service throughout Hertfordshire. The service includes Link Workers based in Hospitals, GP surgeries, and community settings. HCNS also works on a range of special projects.

 

The HCNS partnership was formed in 2017. With support from key stakeholders, the partnership has gone from strength to strength.

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Hertfordshire Valleys Clinical Commissioning Group (HVCCG) and Hertfordshire County Council (HCC) jointly commission “Herts Help in the West” – one of the UK’s first designated social prescribing schemes with “Community Navigators” employed through voluntary sector partner organisations.

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HCC invites seven voluntary sector organisations to form a partnership to deliver a single countywide social prescribing service: Hertfordshire Hospital and Community Navigation Service.

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HCNS partners agree matrix staff management, single ICT infrastructure, data sharing, and quality standards.

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First PCN Link Workers employed. Additional funding received for decluttering service

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HCNS offers front-line support through first Covid lockdown and beyond. Additional funding received for “Pathway Zero” wrap-around service.

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HCNS supports work with refugees and arrivals from Afghanistan. Additional funding received for “Waiting Well” service. All remaining “Community Navigators” redesignated as “Link Workers”.

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HCNS supports work with refugees and arrivals from Ukraine.
Partnership agreements and policies updated.

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